About seQuraSeQura's mission is to deliver innovative payment solutions and transformative customer experiences for merchants, that improve sales conversion, customer loyalty and lifetime value. Our product platform provides a set of fast, flexible, and secure payments, risk management, and customer care capabilities that drive sustainable growth. We make a difference by tailoring our solutions to specific verticals, to address their unique needs and deliver superior results. SeQura is a privately-owned scaleup growing at a 67% CAGR and approaching 50 Million in Annual Recurring Revenue. With a core business of flexible payments growing significantly above the market, this year we are launching new product categories, lines of business and expanding to international markets. Over 5000 businesses, almost 2 million shoppers and almost 300 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87% a Trustpilot rating of 4.8 / 5 and a Glassdoor rating of 4.8 / 5.About the roleAs a Risk Analyst, your mission is to monitor and investigate online transactions processed by seQura and improve our credit risk real-time decisions. If you are a data-driven decision-maker, have a collaborative working style and want to be part of a growing Fintech and challenging experience, this is your place.What you'll doReview, analyse and accept online credit transactions through real-time data and reports.Analyse online transactions taking into account the duration and nature of the risk.Validate data from clients' transactions via telephone.Request client's documentation that requires further checks and investigation.Create reports for the Risk Department to help the company control and monitor processes.Provide input and feedback on system and processes improvements.Propose solutions and tools to risk analysis.Contribute to ongoing projects from the Risk team.Perform other responsibilities associated with this position as may be appropriate.What we offerWe have a strong and sustainable foundation with an innovation layer on top. We look for entrepreneurial individuals who are passionate about their jobs and play well in cross-functional teams. One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge. We are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.23 vacation days + 2 days of free disposal per year.Professional development with English and Spanish classes, and 13 other different languages to learn with Busuu.Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.Health insurance discounts with Sanitas and DKV.What you'll needAt least 1 year of experience in the field of risk analysis, online transaction fraud and working with data validation.At least 1 year of experience in Call Centers (inbound and outbound calls).Italian native speaker, fluent in Spanish, good English.Bachelor's degree in Business, Finance, Economy, Criminology or related field.Good interdisciplinary communication skills.Attention to detail and a methodical thinker.Mid-knowledge about Office Package and other tools related to risk assessment.Creative, problem-solving and critical thinking skills with a bias toward action and a get-things-done attitude.An empathetic, inclusive, and curious attitude.Motivated about working by objectives, challenges thrill you, and you enjoy teamwork.Proactive in finding solutions to improve processes.We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.Do you want to be part of the change? Join us!
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