PRODUCT SPECIALISTYears of Experience: 4 to 6 yearsWork Location: CoimbatoreJob Summary:As Product Specialist, you will be part of the TrusTrace Implementation team, building TrusTrace's position as a globally recognized leader in product traceability and supply chain transparency for the fashion vertical.- You will get a deep understanding of customer needs, collaboratively engage business technical stakeholders across customer enterprises to define the right solution to meet their sustainability objectives.- You will analyze customer requirements that can strengthen product positioning and work closely with the product team to ensure they are factored in as part of the roadmap.- You will work with cross-functional teams of the customers to establish a robust rollout plan that will enable the customers to see the value out of this platform.We are a bunch of people who are trying to solve an environmental problem using technology, and if your interest is in either, we will get along very well.Responsibilities:- Managing multiple customer implementations across the world, in large and ultra-large global companies.- Be hands-on in the Product with an ability to engage/guide customers during implementation.- Driving customer workshops for discovery and solution design that will facilitate a compelling rollout strategy for customers to quickly realize value.- Contribute to a world-class product by sharing the learning/inputs from various implementations to the product team.- Ensure deep understanding of product vision and strategy and be a strong advocate of TrusTrace in front of the customers.- Make an impact on a global scale while having a great sense of humor.Ideal Candidate Must-Haves:- Passionate about the environment we live in, conscious of how we consume, or simply care for the world we live in.- Previous experience with B2B SaaS products or supply chain products is a plus.- Consulting mindset.- Proven ability to 'get things done' in cross-functional teams with an agile mindset.- Ability to quickly build relationships with key partners (engineering, sales, marketing, etc.) across the company.- Strong interpersonal skills and a collaborative approach to achieving objectives.- Always (can't stress this enough) customer, end user, and impact focused.- Be technologically curious to follow the latest trends and technical capabilities.About TrusTrace:Some of the world's leading fashion brands choose TrusTrace to be their traceability and compliance data management platform to ensure their value chains are traceable, responsible, and fair.By standardizing how the largest brands in the world like adidas, Coach, and ASICS capture and digitalize their supply chain data and traceability, we empower our customers with the data to know, prove, and improve the impact of their value chains.Our teams work diligently to ensure our platform continually automates and powers traceability for the largest fashion and footwear brands in the world.Our customers can get data on who, when, and where yarns turn into fabrics and then into clothing or shoes, for thousands of products at once.Together we make progress on value chains becoming traceable, circular, and fair.What do we offer?- The opportunity to drive change and break new grounds to enhance and strengthen the visual identity of a growing global scale-up company, committed to accelerating sustainable transformation in fashion.- To be part of a great multicultural, multilingual team.- A centrally located office in Coimbatore/Chennai.
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