Strategic Partnerships Account Manager - Barcelona
For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain, and Italy. In an ever-changing world, we take confident steps, guided by the continuous development of our self-sustaining business model. Our success story is woven around an innovative B2B2C model, forged through strategic partnerships with major players in real estate and banking.
We are dedicated to fostering an exciting and vibrant work environment because that's what brings out the best in us.
Key Responsibilities:Strategic Partners Account Management: Be the main point of contact with the partner and maintain a long-term relationship, ensuring high levels of satisfaction. Understand partners' needs and objectives to propose appropriate solutions. Renew and/or expand existing accounts. Participate in regular meetings with clients to review service/product performance.Account Growth: Identify opportunities for upselling and cross-selling of additional products or services. Develop strategies to increase profitability of existing accounts (negotiate, pitch, monitor).Internal Coordination: Collaborate with Marketing, Operations, CRM teams to ensure that partner expectations are met. Ensure all the departments of the company are understood and prioritize customer needs.About You:Business or engineering school background.2 years of experience in Account Management (Enterprise preferred) or consulting.Native Spanish speaker, fluent in English.Able to move in a fast-growing environment: proactive, autonomous, motivated, and organized.Previous experience in a scale-up and/or in the Real Estate sector is a plus.What We Offer:Stock Options (BSPCE).Bonuses subject to achieving established objectives.Health insurance with Sanitas, covered 50% by papernest.Flexible compensation system allowing you to allocate part of your salary to tax-exempt services (restaurants, daycare, transportation, etc.).Flexible work policy (2 days of remote work possible per week).Inclusive environment with over 46 nationalities.Comfortable offices with 1500 m2 of terraces and gardens, just 5 minutes from the beach.Team cohesion through regular events and team buildings.Career development opportunities through our internal mobility policy.Gourmet breakfast offered every Tuesday.Hiring Process:First interview with Anouk, Talent Acquisition Partner (30 min).Business Case (few days to prepare it).Second interview and Business Case presentation with Carlota, Project Manager and your future Manager (45 min).Last call with Cyrille, Head of Strategic Partnerships RE Spain (20 min).
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