The Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.Our client is looking for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance.Job ResponsibilitiesAs a customer consultant at Viking, you will work as part of a larger team that helps and supports each other when needed. Your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. To accomplish this, you will work in various systems to solve challenges as effectively as possible. Additionally, you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance.Minimum RequirementsTo succeed in this role, we would like you to possess the following skills:Experience in customer service would be an advantageFluent in Danish, both spoken and writtenProficient in English, both spoken and writtenGood knowledge of data/technologyA clean criminal record is a prerequisiteIn terms of personal qualities, you are ideally someone who values good work ethics and has strong teamwork skills. You excel in communication and are comfortable working both individually and in a team, as well as being at ease with data and the phone as work tools.As a person, you are likely solution-oriented and approachable, both with customers and colleagues. It is an advantage if you are curious and eager to acquire new knowledge - our days are very dynamic, and we are constantly evolving.What We OfferFor the right candidates, we can offer:Newly renovated offices with sea views in the center of TorreviejaA great working environment with experienced and curious colleaguesComprehensive and structured training and excellent opportunities for personal and professional developmentA rotating scheduleCompetitive conditions
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