DESCRIPTION
PLEASE NOTE THIS IS A POSITION TO START IN 2025 - We do not offer any 2024 start date.
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.
Key Job ResponsibilitiesAs an IT support engineer intern, you will gain valuable hands-on experience in a fast-paced, customer-centric environment, working alongside industry-leading engineers to solve complex technical challenges. Key aspects of the role include:
Delivering the consistently high level of IT support our customers have come to expect.Managing and deploying a diverse array of IT devices and technologies across our various site types.Dive deeply into technical details, diagnose, and reproduce straightforward issues with Amazon technology products (e.g., services, tools, data solutions, etc.).Regular contact with the Amazon Operations teams and identify process improvement or standardization opportunities for the European network.Work on innovative projects that have a direct impact on our customer experience.Proactively identify opportunities to improve processes and standardize systems, all with an eye towards enhancing the customer experience.A Day in the LifeAs an Amazon Operations IT intern, you will have the opportunity to work alongside the industry's brightest engineers who innovate every day on behalf of our customers. You will be matched to a local IT supervisor where you are based and a mentor. You will work together with the local IT team to provide technical support to the Operations network. Your work will contribute to solving some of the most complex technical challenges in the company. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout your internship. No matter the location of your internship, we give you the tools to own your experience and learn in a real-world setting.
Amazon is the perfect place to start your career! We hire people who have a passion for learning, innovation, and hard challenges. Amazon will provide you with the skills and support to unlock your potential.
About the TeamAmazon Operations IT teams keep Amazon's operations running smoothly by resolving complex hardware, software, server, and infrastructure issues. Our support model is based on both on-site and remote support teams spread across our network. We provide IT services to all Amazon Operations buildings, from Robotics Fulfilment Centers to Delivery Stations.
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