Do you want to work for a world-leading company with operations in 50 countries? We are the European Shared Services Center, a world-leading Industrial Gases company with operations in 50 countries. With more than 300 employees based in Cornellà de Llobregat, we support the group's various subsidiaries across Europe and other regions. We have built an outstanding multicultural environment composed of employees from around 30 different nationalities. Do you want to join our team? You will not only work within a great company and team, but you will also gain abroad experience and learn more about the culture of Spain, its beautiful landscapes, and delicious cuisine.We are looking for a Telemetry Support Analyst with German based in Barcelona. Telemetry remotely monitors liquid levels, pressure, and other data on tanks and other equipment at customer installations.Tasks:Ensure all the requests for installations (new installs/replacements) are dealt with and planned in accordance with the team availability. Deal with any urgent or last-minute requests as efficiently as possible.Ensure the EU LB telemetry installations are done accurately in collaboration with the technicians (EU Level).Run daily reports to identify possible telemetry faults and ensure a fault is created for every faulty telemetry and assigned to the correct team.Maintain and update the fault log with the feedback received from the different faults.Organize telemetry training for new employees (Customer Service / Scheduling).Requirements:Preferable technical degree/bachelor higher diploma (Spain: FP2), with experience in providing real-time technical support for hardware and software.Good understanding of Logistics Distribution Supply Chain and onsite equipment and processes.Ability to provide know-how to solve technical problems and provide technical solutions for technicians.Strong problem-solving skills, data analysis, and manipulation skills. Ability to work in a structured and methodical way with high attention to detail.IT Skills: MS Office. SQL, Access, or SharePoint knowledge is a plus.Good communication skills and a high level of English and German. French or Spanish will be a plus.Benefits:We work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.We offer a competitive salary and benefits package, a culture of respect, challenge, and innovation - with excellent opportunities for growth and development.We care about work-life balance, so you will have the possibility to work from home 3 days a week.Location: Cornellà de Llobregat (Spain)#J-18808-Ljbffr
