Rosewood Hotels and Resorts – Madrid, MadridGeneral InformationCountry/Region: SpainProvince/City: MadridRooms - Front Office Job Type: Full-time PermanentJob DescriptionWe are looking for a motivated and energetic Butler to join Rosewood Villa Magna.Job Summary:Providing personalized and excellent service to our special guests throughout their stay.Fulfilling guests' individual needs and requests with professionalism and discretion.Coordinating table reservations, transport and other special requests.Ensuring the cleanliness and condition of guest rooms and public areas.Assisting with the organisation of events and celebrations.Providing information about hotel offers and local attractions.Required Skills:You have completed vocational training in the hotel industry.You have hospitality and communication skills in Spanish & English.Flexibility and the ability to work in a demanding and dynamic environment.Discretion and respect for the privacy of our guests.Your impact in this role:Anticipate and Delight: Anticipate the desires and preferences of guests with intuitive precision, delighting them with bespoke service experiences that exceed even their wildest expectations.Craft Personalized Indulgences: Curate bespoke indulgences tailored to each guest's unique lifestyle, ensuring that every moment is infused with luxury, comfort, and a touch of magic.Set the Standard for Refined Living: Maintain impeccable standards of service and presentation, transforming ordinary moments into extraordinary memories that linger long after the stay.Maintain Impeccable Standards: Uphold the traditions of butler excellence and leave an indelible impression of professionalism and mastery.About UsRosewood Villa Magna is the hotel with a sense of Spanish Villa, featuring 154 thoughtfully appointed guestrooms and suites, distinctive dining experiences, a Sense Spa, and surrounded by unique greenery spaces, as well as secluded terraces and gardens providing a rich residential feeling.Long esteemed for hosting discerning travellers, this distinctive hotel has been thoughtfully refurbished to an elevated level of luxury, contemporary style, and modern amenities. Reopening as Rosewood Villa Magna in 2021, the hotel is an inspired base for international travellers in an incomparable location within the very heart of Madrid.
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