At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food with consumers who can buy and enjoy it at 1/3 of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. We're growing fast:Our community of 90+ million registered users and 215,000+ active partners across 18 countries have together already saved 312+ million meals from going to waste - avoiding almost 843,000 tonnes of CO2e! Too Good To Go was named in FastCompany's March 2022 list of the World's Most Innovative Companies and was honoured to be included in TIME's list of the 100 Most Influential Companies of 2022.Your Mission:The Logistics Specialist role assumes responsibility for our logistics operation within a given market (Spain & Portugal). In this role, you will work closely with our 3PL's and other logistics partners, ensuring costs are tightly controlled and that the customer is at the heart of what we do. You will report directly to a Regional Logistics Manager and will work in a small but motivated team.Key Responsibilities:Responsible and accountable for the daily planning, management, and optimisation of all logistics, transportation, and warehouse-related activities within your market, including collaboration with 3rd Party Logistics (3PLs) and fulfilment partners.Ongoing performance management of 3PL's and fulfilment partners within your market, ensuring exceptional levels of performance and adherence to agreed SLA's.Tight grip on inventory, working with the 3PL and Manufacturing colleagues to ensure financial losses are minimised and that accuracy is optimised at all times.Responsible for logistics planning to ensure periods of significant growth can be accommodated without disruption and that the supply chain is resilient to changes in market conditions and peak trading activity.Ensure tight cost control at all times, working tirelessly within your market to ensure end-to-end supply chain costs are optimised.Collaborate closely with global and local stakeholders within Too Good To Go to influence our strategy and ensure execution against agreed manufacturing goals.Ensure the customer is at the heart of everything we do, with a clear focus on increasing NPS scores and reducing the Customer Care contact ratio.Manage all inter-site transfer and haulage requirements (where applicable).
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