First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia.
The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1 million downloads.Vision: Build financial services that delight and enable consumers.Mission: Use software and AI to build financial products that are at least 10x better than the status quo for our customers.The RoleYou will be responsible for:Conducting analysis of current business processes and systems to identify areas for improvement.Working with cross-functional teams to understand business requirements and translate them into functional system specifications.Developing and maintaining a deep understanding of our business operations, systems, and processes.Collaborating with IT teams to ensure that system designs align with business requirements.Conducting user acceptance testing to ensure system designs meet business requirements.Developing and maintaining detailed documentation of business requirements, system designs, and testing results.Communicating effectively with stakeholders across the organization, including senior management, to ensure project objectives are met.Proactively identifying opportunities for process improvement and providing recommendations to the business.Monitoring system performance and identifying areas for improvement.Examining current and new business procedures.Identifying effective solutions for business software system issues.Reporting common patterns, questions, and other issues to management.Recommending solutions for improving and restructuring company procedures.Assessing company performance, information, and plans by conducting regular tests and analysis.Monitoring company systems status and reporting any progress or changes.Researching and estimating the costs of upgrades and improvements.Establishing specifications for new projects by developing project goals, phases, and budgets.Determining operational objectives by studying business functions; gathering information; evaluating output requirements and formats.Designing new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.Improving systems by studying current practices; designing modifications.Recommending controls by identifying problems; writing improved procedures.Defining project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.Monitoring project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.Maintaining system protocols by writing and updating procedures.Providing references for users by writing and maintaining user documentation; providing help desk support; training users.#J-18808-Ljbffr