.Country: SpainHello! Welcome to the place responsible for developing the technology that improves the lives of 160 million customers around the world! This job offer is the opportunity not only to join a great company, but also to collaborate in projects that have a real impact on society.We are looking for a Business Support Processes Specialist based in our Boadilla del Monte office with at least 5 years of experience in process engineering and/or project delivery.Let's get to know each other!Santander Digital Services (SDS) is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that our work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms.We are undergoing one of the biggest transformations in our history and technology is at the heart of our strategy. Join our team to play a part in one of the most important technological projects for the financial sector in the world.One of our guiding principles is continuous innovation, working with Agile and DevSecOps methodologies and adopting all the leading market technology to work with the best tech stack.We recently received Top Employer certification in Spain, Europe and globally for the sixth consecutive year and we are one of the World's 25 Best Workplaces. We are very proud to be an equal opportunities organisation and we are building a dynamic and proactive team. All we ask from you is that you bring a positive attitude and share our values and a commitment to development of cutting-edge technology, no matter where you come from or where you end up.Your roleWe are looking for a Processes Specialist for the Business Support Processes area at Global Headquarters, a key team in our technological ecosystem.This team is responsible for designing and optimizing processes within the domain of Technology and Operations in the Global Corporate Center, identifying areas of efficiencies and opportunities for improvement for both local solutions and global platforms. You will lead end-to-end processes activities throughout the lifecycle of projects, collaborating with stakeholders across different functions in global and local business units.Your main tasks will be:Understand the business model of the different initiatives in which you are involved, contributing to the definition of the business case and scope of the projects, and identifying the processes and systems impacted. Compile and analyse business requirements including analysis of current and future situation, data analysis and process modelling