Business Relationship Manager For Iberia - Kgr-752

At Schneider Electric, we believe access to energy and digital is a basic human right.

We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment.

We provide energy and automation digital solutions for efficiency and sustainability.

We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries.

We are committed to unleashing the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.
About Schneider Digital:All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with over 2300 staff; along with various engagements with all major Global IT Service Providers. The BRM manages relationships with all related Business Units (BUs) in Country Iberia as the representative from Schneider Digital.
The BRM ensures operational management for IT across Country Iberia by managing the ecosystem of external vendors and internal teams.
Key ResponsibilitiesBusiness PartnerTo become the partner for the Business for all IT related topics in the country in relation with the processes of projects, services and equipment.
To represent Schneider Digital in the country in front of the Business Managers.
Being an integral part of the business, establishes sound relationships with functional key users and other key stakeholders (e.g., senior management, site management).
To manage our delivery Partners for the country.
Ability to manage digital projects at local level, with the needed digital partners and business stakeholders.
OperationsDrive effective support processes, coordinating external and internal support teams.Operational service support for local infrastructure and local applications.
Managing of outsourcing partners in outsourced areas.
Ensure the quality of support for Business.
Follow up on KPI in line with SLAs and manage escalations when needed.
Identifies trends, improvements or rationalization opportunities across the local application and infrastructure landscape.
Report IT results to country/site management.
DemandsSupport country/site management to define their IT strategy and define priorities.
Understand the business processes evolution and focus the new demand to priority areas with major returns, assuring coherence with strategy and business priorities.
To contribute to defining and managing the IT scenarios (business and architectural framework wise) assuming the role of "integrator" between the business and IT issues.
Clarifies needs expressed by key-users, transforms user requests into demands understandable by partners.
Manage and challenge project demands from business, ensure they are driving forward either by use of suppliers or other Schneider Digital teams.
Participate in various global projects by driving and ensuring a good local implementation and usage rate.
Follow and manage local project or enhancement realization.
Cost ManagementManage local IT cost evolution.
RequirementsEducation: Academic degree in computer science from a technical university or an IT specialization from a business school or university.
Job Related Experience: Minimum 5 years of hands-on experience with operations and/or support in a fast-moving, highly-critical, enterprise application environment.
Solid understanding of ITIL best practices.
Significant experience and knowledge of systems design, application platforms, knowledge of security and communications networks, and knowledge of technical and user-related aspects of a personal computer environment.
Technical Skills: Broad IT knowledge and experience.Solid knowledge and understanding of ITIL best practices and can convert this into improvements for daily operations.Experience and knowledge of application platforms, knowledge of security and communications networks, and knowledge of technical and user-related aspects of a personal computer environment.Coordination of resources, leading small teams.Previous experience from similar industries is an advantage.Soft Skills: Self-driven, operationally experienced Business Relationship Manager with a can-do attitude.Strong relationship builder – both internally in Schneider Digital and business as well as with external partners.Excellent communication skills, professional courtesy, keeps calm at stress levels.Strong team player - collaborates well with others to solve problems and actively incorporates input from various experiences working with others on a global basis.Fluent in English.What's in it for me?Life insurance.
Health Insurance
Flexible compensation: Ticket restaurant, nursery, training, pension plan etc.
Own your career: Enjoy all the benefits of Open Talent Market, our platform that uses AI to connect you with hundreds of job opportunities, projects and mentors around the world.
Flex@Work: flexible hours, telework, sabbaticals, purchase leave, floating holidays, Global Family Leave Policy.
Recognize and be recognized through our Step Up program.
Club Schneider: discount on products and services throughout Spain.
Wellness: medical service, wellbeing laboratories, activities per workplace, gyms in different sites, etc.
If you like to go to the gym, we have a special agreement with Andjoy.
Become a Schneider shareholder with our "WESOP" program.
Many more benefits per site.
Let us learn about you! Apply today.
Why us? At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.
We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.
We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued.
We value differences, and welcome people from all walks of life.
We believe in equal opportunities for everyone, everywhere.
If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.
Discover your Meaningful, Inclusive, and Empowered career at Schneider Electric.
€34.2bn global revenue +12% organic growth 135,000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values.
We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
This extends to our Candidates and is embedded in our Hiring Practices.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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