Business Process Owner (Bpo) - Crm Service | I102

.When you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.The job: We are looking for a Business Process Owner (BPO) to join Thermo Fisher Scientific's global service sales enablement team, which focuses on optimizing profitable revenue for our services through demand generation programs, market development programs and through supporting and enabling our sales channels for services. As part of the commercial excellence transformation for Services, we are restructuring our service processes to drive best in class engagement with our customers. This critical role will not only support implementation of these processes, but will also bring continuous improvement. Working with the Senior Manager, Services Sales Enablement, the BPO leads the commercial processes for services from end-to-end (in the CRM environment). Main responsibility is the implementation, maintenance and improvement of this process. A key part of this role will be the need to maintain an in depth understanding of how commercial processes for services interact with upstream and downstream processes.We are offering this role as fully remote (working from home), based anywhere in Europe or east coast North America (EST time zone preferred). Some international travel will be required - up to 25% per annum, including overnight stays