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Business Process EngineerDescription - The Process Engineer role entails analyzing and documenting current business processes to pinpoint inefficiencies, bottlenecks, and improvement areas. They will closely collaborate with stakeholders across departments to redesign processes, aiming to elevate efficiency, effectiveness, and overall business performance.
Key Responsibilities: Analyze current support processes to identify inefficiencies, bottlenecks, and areas for improvement.Document existing processes, including process flows, procedures, and key performance indicators (KPIs).Work closely with stakeholders from various markets to gather requirements and understand business needs.Lead process improvement initiatives by proposing and implementing innovative solutions.Collaborate with cross-functional teams to redesign processes for greater efficiency and effectiveness.Develop and maintain process documentation, ensuring accuracy and consistency.Conduct regular reviews and assessments to monitor process performance and identify further opportunities for improvement.Provide training and support to staff members on updated processes and procedures.Stay current with industry best practices and emerging trends in process engineering and business process management.Contribute to the development and implementation of process improvement methodologies and frameworks.Education and Experience Required: 6 to 10 years of field experience.Bachelor's degree in Industrial Engineering, Business Administration, or a related field.7+ years of experience in project management or similar roles within a business environment.Knowledge and Skills: Expertise in Business Process Management (BPM).Proficiency in Six Sigma and Agile methodologies (certifications are a plus).Strong verbal and written communication skills.Deep understanding of key operational policies, processes, and methodologies relevant to project management.Ability to speak authoritatively on project management techniques across various levels of the organization.Active contributor to the Services Project Management (PM) professional community.PMP certification is preferred.Strong analytical and problem-solving skills, with the ability to drive process optimization and efficiency improvements.Proficiency in using project management tools and software (e.g., MS Project, Asana, or Jira).Change management experience is a plus, with a proven track record of successfully implementing process improvements.What we offer: Opportunity to work in an international organization with colleagues coming from all over the world.Diverse, continued internal growth and career opportunities, including HP's own learning platform and LinkedIn Learning.An attractive benefit package:Health & Life insuranceLunch at reduced prices at our canteen/ ticket restaurant vouchersHP product discountFlex optimization program: Kindergarten tickets, public transportation ticketsWe have a Women Network which organizes activities such as networking, the promotion of STEM vocations, talks on improving business acumen, work-life balance, and skills of the future.Gaming area with HP OMEN's and Pavilion's complete gaming line up including Omen gaming chairs and several games both for playing alone, online or multiplayer.Job - Services
Schedule - Full time
Shift - No shift premium (Spain)
Travel - No
Relocation - No
Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you'd like more information about HP's EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law – Supplement.
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