.For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and Italy.As a Business Operations Specialist, you will: The Business Operations Specialist job is rich, intense and technical. To drive our operations to the top level, we are looking for someone with a strong drive for learning and ambitious goals.As Business Operations Specialist, you will contribute to the running of our French operations and play a pivotal role in improving our operational processes and expanding our business.Your work will lead to positive changes and improvements by monitoring our operational activities on a daily basis and leading key projects. Within the Operation Management team, you will be at the heart of papernest's strategic challenge!Your main missions:Collaborate with our different departments (data, product, marketing, CRM) to work on high-value projects.Analyze operational metrics to identify areas for improvement and recommend actionable strategies.Manage projects from A to Z such as launching new lines of business, developing a new process.Compile and deliver comprehensive reports on a daily, weekly, and monthly basis to all stakeholders.Deliver precise and insightful standalone analyses to the Head of Operations/COO.About you: You speak French and English fluently.You're curious and keen to learn, particularly about data, business operations and project management.You have an analytical mind: you can rationalize problems, find pragmatic solutions and draw up action plans.You're agile: able to work in the field and know how to adjust quickly to changing priorities and conditions.You can show ownership: autonomy, ability to manage and deliver several projects simultaneously.You are enthusiastic, with a positive attitude and communication, and a creative approach to problem solving.You enjoy working as part of a team.What we offer: At the end of this internship, you will be able to:Master several tools such as SQL, SalesForce, DataStudio.Run complex business analyses from which you will be responsible to put into action the results derived from it.Easily work with different teams and departments, understanding their language and way of working (Product, Marketing, CRM).Work in an international and stimulating environment that welcomes new ideas and is ready to pivot if needed.You will be at the crossroad of decision making, and will be able to bring your own value to our French operations system.Most importantly, we can promise you that you will never be bored!By joining papernest you will be part of a working environment which is:Flexible thanks to a remote friendly policy (1 day of home office possible per week)