Updated: November 22, 2024Location: Madrid, M, SpainJob ID: 6821This role provides strong leadership to designated client/s and/or internal teams within France and on occasion across several countries or across a region. Clients/internal teams are allocated to a Business Operations Director in line with the needs of the business.The key focus will be supporting pharmaceutical field sales teams to achieve against client objectives. This will include leading on, and overseeing, technical, systems and administrative operational support/business processes and activities that drive field effectiveness.The role will be a critical part of the wider client support team and will work with sales and operational leadership to understand and deliver on field/client business objectives and design requirements/business rules.Responsibilities:Partner with/Manage the Operations Team to manage all implementation activities necessary to meet the Client's and Syneos needs/expectations, business objectives, and contractual metrics.Design and facilitate the appropriate project governance framework e.g., project set up, project kick-off, steering committee/operations committee membership and schedule, status report design and delivery dates etc.Maintain or expand business opportunities within existing Clients by upselling additional services.Oversee all knowledge transfer activities from Business Development to the relevant internal teams/functions.Requirements:BA/BSc or equivalent experienceCommercial pharmaceutical experience with first and second level management leading a Regional or National Field Sales force.Experience in a Project Management role, with demonstrated ability to formally plan, execute, and deliver projectsExperience and understanding of the differing European Healthcare Markets is a distinct advantageExperience successfully managing/coordinating multiple departments and/or organisations to meet business objectivesMust have strong understanding of Client account management and sales operational functionsExperience in managing vendor/client contracts, service levels, pricing agreements, and other client/vendor contractual elements.Experience in managing budgets, revenue projections, and other finance expectationsStrong verbal and written communication skillsProven, successful history in leadership and motivational role.Language skills – Spanish and business English is essential, other European languages are an advantage.At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. We also encourage you to join our Talent Network to stay connected to additional career opportunities.Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.Work Here Matters Everywhere | How are you inspired to change lives?Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world.Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. To learn more about how we are Shortening the distance from lab to life, visit syneoshealth.com.Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: (emailprotected) One of our staff members will work with you to provide alternate means to submit your application.
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