Deliverect, as a rapidly scaling global SaaS unicorn, stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business while developing in their professional careers and being a part of something larger than themselves.
Department Focus: At the heart of Deliverect beats the powerhouse known as Cloud Platform. We don't just offer a platform; we provide a reliable, scalable, and secure engine propelling businesses towards delivering the ultimate customer experience. Our dedicated team is committed to aiding our loyal users in achieving their business goals and providing their customers with a leading-edge ordering experience.
Your Impact: As a Business Operations Analyst at Deliverect, you will help drive operational excellence through various operational functions in the company. You will be streamlining workflows, enhancing data integrity, and optimising the use of platforms used by our internal teams, helping teams to identify opportunities and improve performance. Collaborating with management and stakeholders, you will provide actionable insights, manage key projects, and foster efficiency across the business.
A Typical Day: Support various Commercial teams by helping to streamline and improve operational processes, workflows, and systems.Utilise strong knowledge of Hubspot to oversee the improvement of Marketing, Partnerships & Sales processes from lead capture to attribution, as well as optimising lead & account management processes.Drive improvements to how we leverage data across Deliverect systems, maintaining data quality and cleanliness, and overseeing data compliance processes.Collaborate with management and senior stakeholders to understand their operational needs and provide assistance or valuable insights as needed.Take ownership of day-to-day operational tasks, identify areas for improvement, and develop innovative solutions.Conduct training sessions to educate other departments on new processes or system updates.Use data evaluation and strategic thinking to identify areas for improvement and develop innovative solutions for process enhancements.Demonstrate strong time management skills to meet project deadlines and deliver high-quality results. Your Expertise: Proven experience with Go-to-market or Marketing Operations.Well-versed in Marketing Operations (lead management and attribution, account-based marketing, best practices in campaign execution, and marketing KPI reporting).Strong knowledge of CRM platforms (Planhat and/or Hubspot preferred).Experience working with SaaS/B2B tech companies is highly desirable.Excellent project management skills, including the ability to handle multiple tasks simultaneously.Eagerness to learn and a proactive attitude towards taking on new challenges.Proficient in strategic thinking, problem-solving, and data analysis.Demonstrated ability to communicate effectively with management and senior stakeholders.Proactive mindset with a drive to initiate change and improvement.Strong attention to detail and organizational skills.Ability to thrive in a fast-paced and dynamic work environment.Bachelor's degree in Business Administration, Operations Management, or a related field is beneficial but not essential. Join Deliverect: At Deliverect, we're not just seeking team members; we're looking for dynamic individuals who thrive in a fast-paced SaaS environment. We are fueled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.
What We Bring to the Table: Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility. A Peek into Life at Deliverect: Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results.Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges. Equal Opportunities at Deliverect: We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.
Rights to Work: While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.
Supporting Your Journey: If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at ********. Join Deliverect, a workplace where culture meets career advancement.
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