What Is ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.What is our proposal?The Business Operations Analyst will contribute and support our teams and management, ensuring timely updates of current operations, key data points, and activities. This position is a vital role in growing and scaling our operations, ensuring alignment on metrics and indicators related to the sales and customer service needs.Be a part of a team where you will:Lead special projects to guarantee operational excellence in different departmentsImprove already existing systems and monitor team results and performance KPIsTrack and analyze key metrics of the organization, and deliver regular insights to the businessDevelop and support projections of forecastsOwn data to ensure the highest standards of data integrity & quality are reinforcedRequirementsBA in Business Admin, Economics, Engineering+1 year of experience in a business operational environmentExcellent Analytical skills (advanced Excel user and comfortable with Data Visualisation tools)Fluent in EnglishExperience in dynamic & fast-paced environmentsExperience in working with cross-functional teams and multiple stakeholdersNice to haveHands-on experience with BI toolsPrevious experience in Customer-centric environmentsBenefitsCompetitive compensation package in line with job responsibilities and experienceAdditionally, we propose the use of flexible compensation management for diet, transportation, private health insurance with CobeeHybrid work model: Offices in Barcelona cityTravel packages at reduced prices!Unlimited coffee, team lunches, English/Spanish lesson, bi-annual company parties, afterworksReferral bonus, if you bring people as talented as youAnd last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization!Join Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences! This is your opportunity to shape the future of a dynamic and innovative travel brand on a global scale.Exoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental, condición médica, embarazo, información genética, género, orientación sexual, identidad o expresión de género, condición de veterano, o cualquier otro estado protegido por la legislación europea, nacional o local.En cumplimiento con el LISMI, esta posición queda reservada para personas con discapacidad mayor del 33%.
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