.Deliverect As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Department Focus At the heart of Deliverect beats the powerhouse known as Cloud Platform. We provide a reliable, scalable, and secure engine propelling businesses towards delivering the ultimate customer experience. Our dedicated team is committed to aiding our loyal users in achieving their business goals and providing their customers with a leading-edge ordering experience. Your Impact: As a Business Operations Analyst at Deliverect, you will drive operational excellence through various operational functions in the company. You will streamline workflows, enhance data integrity, and optimise the use of platforms used by our internal teams, helping teams identify opportunities and improve performance. Collaborating with management and stakeholders, you will provide actionable insights, manage key projects, and foster efficiency across the business. A Typical Day: Support various Commercial teams by helping to streamline and improve operational processes, workflows, and systems. Utilise strong knowledge of Hubspot to oversee the improvement of Marketing, Partnerships & Sales processes from lead capture to attribution. Drive improvements to how we leverage data across Deliverect systems, maintaining data quality and cleanliness. Collaborate with management and senior stakeholders to understand their operational needs. Take ownership of day-to-day operational tasks, identify areas for improvement, and develop innovative solutions. Conduct training sessions to educate other departments on new processes or system updates. Use data evaluation and strategic thinking to identify areas for improvement. Demonstrate strong time management skills to meet project deadlines. Your Expertise: Proven experience with Go-to-market or Marketing Operations. Well-versed in Marketing Operations (lead management and attribution, account-based marketing, best practices in campaign execution). Strong knowledge of CRM platforms (Planhat and/or Hubspot preferred). Experience working with SaaS/B2B tech companies is highly desirable. Excellent project management skills, including the ability to handle multiple tasks simultaneously. Eagerness to learn and a proactive attitude towards taking on new challenges. Proficient in strategic thinking, problem-solving, and data analysis. Demonstrated ability to communicate effectively with management and senior stakeholders. Proactive mindset with a drive to initiate change and improvement. Strong attention to detail and organizational skills. Ability to thrive in a fast-paced and dynamic work environment