Business Insights Analyst (f/m/d) – German speakingApply locations: Madrid, Spain; Barcelona, Spain
Time type: Full time
Posted on: Posted 3 Days Ago
Job requisition id: R1450498
Our company IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry dedicated to creating intelligent connections that deliver unique innovations and actionable insights. We help to speed drug development, ensure product quality and safety, improve commercial effectiveness, get the right treatments to patients, improve access and delivery of healthcare, and ultimately drive better health outcomes. With approximately 86,000 employees, IQVIA conducts operations in more than 100 countries.
IQVIA Switzerland is responsible for serving all Swiss-based clients across their international footprint, delivering solutions for both Global and European operations head offices, as well as for the local market of their Swiss affiliates.
By joining as a Client Service Analyst, you will have the opportunity to work under the direct report of the Swiss Client Service team based in Switzerland, supporting our Swiss-based clients (pharma and medical device companies) with customer support, CRM maintenance, billing, client communication, general administration, and sales planning activities.
Role description: Support of Local Swiss Team in Sales Preparation and Customer Support ActivitiesCreation of Price Calculations and Client OffersMaintenance and Update of Sales Activities in our CRM system (SFDC)Preparation of Billing Notification FormsHandling of customer questions and requests with regards to our dataCreation and dispatch of client information material (monthly dispatch of new packs, quarterly PowerPoint presentations, etc.)General administration tasks like management of Shared Mailbox and internal documentation update & maintenanceCreation and Update of PowerPoint presentationsSupport Sales Team in Account Planning and Stakeholder MappingRequirements: Commercial education or relevant Bachelor's degree in a commercial or a Life Sciences disciplineGood skills in Microsoft Office (especially Excel, Word, PowerPoint)Reliable person with high ownership and able to work independently2 - 5 years of experience in administration and/or data analysisStrong capability in managing priorities so that deadlines are met while retaining consistent, high-quality outcomesAdaptability and ability to learn quickly and apply new knowledgeFluent written and spoken English are required, good command of German language skillsHighly effective communication and remote working skillsOur offer: Interesting and diverse tasks in an innovative, modern, and international companyHybrid working model (home office & office workplace), and flexible working hoursA steep learning curve and professional development opportunities in a dynamic team with flat hierarchiesAttractive social and company benefits (restaurant ticket, medical insurance)IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
About UsIQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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