MissionReporting to the Business Line Manager of the Compressor Technical Service (CTS) division, you will contribute to the growth of the business by implementing the After Sales Service strategy in our distributor network. This is based on 4 pillars: presence, efficiency, sales value (service ladder) and operational excellence in the execution of services. You will be in daily contact with our dealer network, our sales team, equipment divisions and our production unit based in Belgium. Main Responsabilities- Development of the Distribution business plan in the different strategic dimensions, following the principle of "growing up the service ladder". - Management, adjustment and implementation of the Distributor Policy in collaboration with the equipment divisions, to align BL's activities with respect to distributors. - Plan and organize the training strategy in anticipation of the future needs of our distributors, ensuring the knowledge of CTS products and tools in the distribution network. - Analysis of results with the Business Line Manager. Ensure the proper implementation of the connectivity strategy in the indirect market. - Territory Management- Attend Dealer Review Meetings (DRM's). - Periodic visits to distributors' premises and their customers to promote CTS products. - Continually develop and adapt support tools- Know and keep informed of all new service products launched by the group. We offerindefinite contractflexible working hours and one remote working dayintensive working hours in summercanteen and free coffee in the officepension plan (two years after joining the company)life insurancecompany carflexible remuneration (health insurance and childcare vouchers)free access to our learning platform (internal courses, English courses and all LinkedIn Learning training) purchasing discount platform discounts with training organizations for employees and their familiesaccess to all Group vacancies in our Internal Job MarketChristmas gifts for employees (basket, gift vouchers for children, children's party, . . . )Experience and Education requirements- Experience of, at least, 3 years in technical service department (similar position)?- Experience in an industrial company will be valuable. - With a technical or engineering background, you combine a developed commercial sense and excellent technical knowledge. - Good IT skills (Office 365); knowledge of SAP & Cloud for Sales would be an asset. - High level of English (both written and spoken)Personality We are looking for a self-starter with an affinity for technology, a strong taste for "customer satisfaction" and network development. Your day will be a success if you can help our distributors improve their efficiency in their daily processes and activities. You enjoy learning how to use new tools that help our customers move towards a greener and more sustainable future. Curious, rigorous, you can communicate effectively and be proactive. You have team spirit and perseverance. Position is located in Coslada (Madrid).
