Business Development Account Executive Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Virtual Req #2921 Friday, September 13, 2024
What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Location: Remote
What work will you perform? The Business Development Account Executive provides corporate-level management of our key 3PL (third party logistics) customers. In this role, the area of primary focus is to oversee the strategic partnerships between Landstar, Independent Landstar agents, and the customer to ensure mutual satisfaction and compliance. This is a customer-facing role that may require frequent (monthly) travel for meetings with Agents and/or Customers. Your ability to build relationships that lead to better outcomes will be the cornerstone of your success.
The Business Development Account Executive will report directly to the EVP of Business Development and will work cross-functionally with all customer support departments.
Essential Responsibilities: Responsible for managing existing 3PL accounts through an intimate understanding of their company, business objectives and long-term strategies.Develop a planned business review cycle for all assigned accounts with a focus on profitability, mutual success metrics, and agent engagement.Identify and deliver new customer opportunities in accounts not serviced directly, consistent with the company's expectations and needs.Develop and maintain strong customer relationships with all key decision makers, participate in meaningful customer entertainments whenever possible and appropriate.Become subject matter experts for all Landstar's current portfolio of services, modes and technology.Manage Salesforce database and all other reporting functions in accordance with applicable guidelines.Build fluency in the understanding and use of Landstar tools and technology.Required Minimum Experience and Education: Bachelor's degree or equivalent experience.5 years previous customer account management experience or related transportation management; or equivalent combination of education and experience.Preferred Experience and Education: Previous work experience within Landstar in Corporate office, or at independent agency.1 year of experience with transportation operations.Knowledge, Skills, and Abilities: Proficiency in Microsoft Office with an emphasis in Excel capabilities.Work under pressure to meet customer and agent deadlines.Excellent customer service and conflict resolution skills.Travel: 10 - 20%.Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
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