.Select how often (in days) to receive an alert: Business Data Analyst & CRM Location: Madrid, Spain, 28223 Passion for Innovation.
Compassion for Patients.
With over 120 years of experience and more than 17,000 employees in over 20 countries, Daiichi Sankyo is dedicated to discovering, developing, and delivering new standards of care that enrich the quality of life around the world.
In Europe, we focus on two areas: The goal of our Specialty Business is to protect people from cardiovascular disease, the leading cause of death in Europe, and help patients who suffer from it to enjoy every precious moment of life.
In Oncology, we strive to become a global pharma innovator with competitive advantage, creating novel therapies for people with cancer.
Our European headquarters are in Munich, Germany, and we have affiliates in 13 European countries and Canada.
Business Data Analyst & CRM Support in the design, development, and implementation of analytical solutions, assisting the business in making data-driven decisions.
Manage all the company's internal databases, as well as contribute to the maintenance and development of internal tools such as the CRM and other matters related to Commercial Excellence.
Data governance & Analytics Collaborate in translating business needs into dashboards Support for the Data Management Lead, CRM Manager, and Daiichi-Sankyo Europe teams Perform custom data extractions for specific analyses or collaboration with other departments/providers Support the business customers with their commercial requirements by translating it into business intelligence solutions Collaborating closely with internal and external colleagues in a DevOps environment to ensure our infrastructure is suitable for the business needs Development of business rules in the reporting backend of our commercial data warehouse Develop & optimize business intelligence reports & datasets mainly in Power BI focusing on functionality, storytelling, and user experience Provide trainings and seminars to our commercial customers on our BI and data landscape Act as owner of existing report and data products and be responsible for maintenance, adjustments and optimization Assume responsibility for coordinating, implementing and testing new business requirements and specific functionalities and manage user acceptance tests Monitoring external data deliveries including data format and quality checking Provide ad-hoc analyses to our commercial customers as per their requirements CRM : Supporting being Liaison to DSE HQ CRM contact person for system hosting and change management process.
Helping ensuring alignment with regards to all functional CRM support topics such as change management process, data loading, and its release management.
Act as primary point of contact for any functional & technical queries relating to the CRM system and OneKey Database for internal customers in the affiliate as well as local external vendors