JOB DESCRIPTIONJob SummaryIn this role you are the backbone and a supportive force. You are an executive partner to your stakeholders who goes above and beyond to deliver business objectives, represents the bank with professionalism and courtesy at all times, delivering flawless work output.As a Business Assistant in the Global Investment Banking business, you will be an integral part of our team in Madrid. You will have the opportunity to support GIB Bankers in their everyday tasks, interact with various members of the firm, and contribute to our success. Your role will be diverse and dynamic, requiring proactive management, coordination of business travel arrangements, and handling of administrative tasks. We value your professional experience and look forward to your contribution to our team.Job ResponsibilitiesProvide diary management, set up of meetings and conference calls, internally and externallyArrange business travels, extensive travel over various time zones, coordinating logistics for business trips and preparing itineraries, flights, hotels, ground transportation, visas, following corporate policyAssisting visitors from outside J.P. Morgan Madrid organizationManaging agendas, following up on internal and management meetings and dealing with multiple and/or urgent meeting conflictManage expenses - process receipts through CONCUR system, reconcile accounts monthlyProvide telephone support for wider group with particular focus on senior coverage during the absence of peersAdminister general office tasks including archiving, filing and stationary ordersSupport in raising systems, applications requests and maintaining vacation schedulesHelp in covering and collaborating closely with other administrative assistants and team members. Expected to work as part of a larger administrative group, working in partnership with other assistants to ensure cover is provided to the area at all times. Expected cover for other assistants within the group when required.Handling printing and binding presentationsOnboarding new members of the team, accesses and logisticsRequired qualifications, capabilities, and skillsProficient level of EnglishTechnology savvy, with proficiency in Microsoft Office products in particular Outlook, Excel and PowerPointExcellent interpersonal and communications skills, both written and oralSelf-starter, extremely organized and detail-oriented with strong commitment to accuracyAbsolute discretion when dealing with confidential mattersProactive anticipation and thinking - looking ahead and ensuring all meetings are confirmed and correct, making changes to mail groups to reflect organization changes without being promptedKeen team-player / partnership ethic – expectation to work as part of a strong administrative team, working in partnership with other assistants to ensure cover is provided to the area at all times.Ability to multi-task effectively in a busy environment and re-prioritizeAbility to demonstrate previous success as an assistant including experience of expense processing and basic account managementAbility to work within tight deadlines.Proactive attitude and problem-solving skills.
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