.Business Analyst - Payment and Fraud We are looking for a Business Analyst - Payment and Fraud to be part of our IT Marketing, Sales and eBusiness Department.
Position Snapshot Location: Barcelona Type of Contract: Permanent IT Marketing, Sales and eBusiness Type of work: Hybrid Work Language: Fluent Business English The Role As a Business Analyst, you will be part of the team responsible for driving Sales and Revenue for Nestlé's D2C business by offering best-in-class customer experience in Digital Payments across brands, markets, and channels (eCommerce, IoT, Customer Service, Retail).
The Digital Payments team's main objectives are to drive sales by increasing checkout conversion rates, protect revenue by decreasing fraud costs, reduce/optimize merchant costs, and offer the preferred payment methods per country to our customers.
Reporting to the Payments Tech Lead, the Payments/Fraud Business Analyst is responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to stakeholders.
The Payments/Fraud Business Analyst translates business strategies, opportunities, threats, and needs into IT product requirements, then plays a key role within the product team to specify, test, and deploy those IT solutions.
What You'll Do Review, analyze, and evaluate digital payments and fraud solution requirements for Nestlé D2C brands.
Analyze, document, and test product development, logic, process flows, and specifications.
Deliver a seamless customer experience in each brand/market while reducing fraud costs.
Analyze and experiment with innovative payment methods and fraud solutions working closely with technology providers.
Ensure continuous improvement of the payments and fraud processes to grow revenue, reduce costs, and mitigate risks, reducing payment/fraud declines, facilitating reconciliation, and supporting the sustain organization.
Plan and execute end-to-end projects, follow the development with IT teams and external companies to answer functional questions and review impacts of technical decisions, ensuring project deliverables and quality.
Communicate and collaborate effectively with stakeholders.
We Offer You We offer more than just a job.
We put people first and inspire you to become the best version of yourself.
Interesting and challenging opportunity in an international company - a branch of a worldwide well-recognized FMCG concern.
Working in a dynamic team of professionals and leaders in an atmosphere full of respect and professionalism.
Great benefits including competitive salary and a comprehensive social benefits package.
We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc