About the role : Based in Madrid and reporting to the CE Market Facing Platform and Sales Partnership Manager.
We are on the hunt for an experienced, detail-oriented Business Analyst to join our energetic Ignite Team in Madrid.
You will be instrumental in evaluating business processes, conducting data analysis, defining requirements, and delivering innovative solutions for improved customer experience, operational efficiency, and independent work efficiency.
Responsibilities Determining operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
Constructing workflow charts and diagrams and analyzing business systems and user needs.
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning.
Provide training and support to end-users.
Identify and communicate potential risks and opportunities in relation to business operations.
Attending to the tickets created in the system to investigate and solve the issues.
Provide insights and offer recommendations for process improvements, developing actionable plans to implement and measure these improvements.
Collaborate with internal teams to ensure alignment, consistency, and delivery on strategic objectives.
Focus on delivering business value through sound testing methods and principles.
Requirements Bachelor's degree in business, Economics, Finance, or a related field.
Minimum of 3 years of experience as a Business Analyst or in a similar role.
Advanced level in English (C1).
Good level in Spanish and other European languages like French, Dutch, German is a strong plus.
Previous insurance experience is a strong plus.
Strong abilities in conducting research, data analysis, and complex problem solving.
Excellent collaborator and strong interpersonal skills.
High proficiency in Microsoft Office, particularly Excel and PowerPoint.
Experience with data analysis tools and methodologies.
Exceptional communication and presentation skills.
What we offer in return 30+ days of vacation a year 2 days working from home option + additional flexible days Working from home allowance Entry time flexibility Medical insurance Life and accident insurance Meal allowance Pension plan Stock Purchase plan Flexible compensation scheme Gympass Employee assistance program Comprehensive Learning & Development offer Integrity.
Client Focus.
Respect.
Excellence.
Teamwork.
Our core values dictate how we live and work.
We're an ethical and honest company that's wholly committed to its clients.
A business that's engaged in mutual trust and respect for its employees and partners.
A place where colleagues perform at the highest levels.
And a working environment that's collaborative and supportive.
Diversity & Inclusion Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.
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