Join Schwarz Global Services Barcelona - IT Hub of Europe's Largest Retail Group.At Schwarz Global Services Barcelona, we provide high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion, PreZero, Schwarz Digits, STACKIT, and XMCyber.As part of a top 5 global retail company, we serve 6 billion customers through 13,700 stores in 32 countries, supported by over 575,000 employees.We are looking for open-minded colleagues with passion for technology, who are willing to find diverse and exciting career opportunities in a dynamic work environment that stands for development and progress.Elevate your career with us, where development and progress are at the heart of everything we do.Business Analyst - IT-Service Management - ServiceNow - BarcelonaBusiness Analyst - IT-Service Management - ServiceNowResponsibilitiesAct as consultant for process expert departments on topics related to key figuresCreating and managing reports and dashboards in ServiceNowManagement and quality assurance of the existing reporting systemOptimize the management of our operational units through understandable and clear solutionsYou are part of a motivated, international teamYour ProfileDesired University degree in Information Technology or similarYou have experience in the field of reporting, performance analysis and statisticsYou have working experience in using or administering ServiceNowYou are familiar with ITIL FoundationYou understand service and support processesYou are strong at analytical thinking and recognition of connections and dependencies between processesYou are able to evaluate, review and test your own workYou can prepare and conduct workshops confidentlyYou can explain complex issues in a simplified wayIt motivates you when you familiarize yourself with new topicsYou are results oriented, and demonstrate a 'can-do' attitude – adaptability, flexibility and resourcefulnessYour English is fluentGerman is an advantageInterested?We look forward to receiving your application.We are managing the application process on behalf of the department concerned and will forward your application to this department.
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