.The Company:Cledara helps businesses take control of their software subscriptions. By giving them visibility of their software, cutting excess spend, and streamlining admin we help them focus on the things that matter.With 1,000+ customers in 32 countries and 6,000+ software vendors, we're the world's leading software management platform.We're backed by leading investors, including CommerzVentures, Nauta Capital, Notion Capital, Techstars, and Anthemis.A fun fact about Cledara is that we have a tradition of sports partnerships and this year announced a long-term partnership with Cambridge United FC.The Role:As a Business Analyst at Cledara, you will be reporting into our Product team, collaborating closely with our Design and Engineering teams. You will effectively bridge the gap between Product, Design and Engineering and play a key role in enabling the continuous development of our Product. You'll do this by supporting in the identification of potential solutions to specific challenges through analysis of information. You will also facilitate and coordinate the project management behind the implementation of any solutions.You will gather and analyse information in relation to a company problem/solution/feature, and then develop, communicate and document findings and recommendations.Key Responsibilities include:Collaborating with Product, Design, and Engineering teams to gather and analyze information related to product features and identified challenges.Developing and maintaining key documentation, such as Product Discovery Documents, dashboards, and reports, to align and support internal teams (e.G., QA, Marketing, Customer Support), and ensuring these documents are regularly shared and updated.Working closely with developers, designers, and product managers to develop optimal solutions for our customers and support its implementation.Assisting the Product team in accelerating the product development cycle by sourcing ad-hoc insights on our product, our customers, and external industry trends.Minimum Requirements:1-3 years of experience as a Business Analyst or in a similar role.Experience within a SaaS company, or a Consulting business would be desirable.Ability to synthesize complex information into clear takeaways and actionable recommendations.Strong attention to detail with the capability to dive deep into specific topics and effectively communicate findings.Ability to structure and clarify ambiguous problems.Comfortable analyzing data to identify trends and understand customer behavior.Have the drive and adaptability to collaborate with stakeholders and build strong relationships with them.Excellent problem-solving skills with a results-oriented mindset.Strong written and verbal English skills.If you are interested in joining us, we want to meet you - even if you don't meet every single requirement listed above. At Cledara, we value diverse perspectives and believe that everyone has something unique to contribute
