Business Administration Account Manager (Edtech) Madrid

Want to be a part of education's digital transformation?At Global Alumni, the first Euro-American EdTech, we have successfully broken down physical and language barriers, bringing knowledge and prestige from some of the world's best universities to any professional in a digital, globalized, and ever-changing environment. As education shifts to online and hybrid formats, we are aligned with universities' needs to create and develop digital content for their postgraduate courses. We also offer higher education institutions marketing services for these programs, from strategic planning and the design of campaigns to effective launching on all relevant digital platforms. Our marketing efforts are targeted to a multicultural audience that spans six different languages.What duties will you have?Develop and maintain strong relationships with key clients, serving as their primary point of contact.Understand clients' needs and objectives to offer personalized solutions that add value.Organize and coordinate various aspects and resources involved in international educational projects, both internally and externally.Maintain comprehensive control over all available company resources to ensure project success, with a particular focus on time management.Supervise tasks at each phase of the projects to ensure adherence to plans and objectives. This involves overseeing each specific task of team members.Monitor the performance of key accounts closely, identifying areas for improvement and proposing solutions.Stay informed about market trends and competition to inform sales and product development strategies.Prepare periodic reports on account performance and sales activities.What do we offer?Be part of a dynamic, international, and growing teamTraining program and professional development, possibility of studying and learning in the world's best universitiesParking free.What type of profile are we looking for?Previous experience of at least 6-8 years as a Key Account Manage r or in a similar role.Client-oriented mindsetExcellent communication skills and customer orientation.Ability to build strong relationships with clients and internal departments.Fluent level of English (C1/C2)Fluent level of Spanish (B2+/C1)Preferred: Understanding of the US university environment.#J-18808-Ljbffr