Big Bus Tours is the world's largest operator of open-top sightseeing tours, fueling the spirit of adventure in 26 world-famous cities across four continents. Beginning its journey 28 years' ago, with a fleet of only three buses, Big Bus Tours has swiftly expanded to a global fleet of over 400 hundred open-top buses, turning 5 million tourists into explorers, every year.Big Bus Tours operates in London, Dubai, Hong Kong, New York, Las Vegas, Chicago, Abu Dhabi, Budapest, Istanbul, Miami, Muscat, Rome, Paris, Philadelphia, San Francisco, Darwin, Sydney, Vienna, Washington DC, Dublin, Singapore, Los Angeles and Berlin with a sightseeing concept designed to provide a flexible approach to city discovery.We are looking for a number of passionate and dynamic Tour Bus Drivers to join Big Bus Tours on a permanent, part-time or seasonal basis. Please specify the type of work you are interested in when applying.The main responsibility of a Tour Bus Driver is to drive our customers on designated routes in Madrid, and to prioritize safety and maintain a high standard of driving. To ensure that the companies schedules and routes are followed. To always greet customers with a smile and be an important part of the customers Big Bus Adventure.Key ResponsibilitiesProfessionalismReport on time to the depot (or office) as scheduled in company uniformPerform and complete walk-round checks / pre-trip inspection of assigned bus for Tour including checking if bus is clean and ready to receive passengersFollow the given route and instructions as scheduledStop at every bus stop on the route (regardless of whether passengers are present)Always maintain the safety of the bus and passengers during the tourFollow all traffic laws rules / regulationsReport any incidents or accidents immediately per company policyTeam SpiritCollaborate closely with all team members to deliver highest level of customer serviceAlways greet customers with a smile and kind approachHave a flexible approach to workRequirementsKnowledgeKnowledge of the tourist attractions in MadridCustomer Service experienceFamiliarity with Madrid roads and routes an advantageSkills- Excellent driving skills- Excellent customer service skillsCompetenciesValid driver's licence and all the relevant driving cards/paperworkKnowledge of basic English language would be desirable but not a mustThe right to live/work in Spain
