.ADP is hiring a Lead UX Researcher
- Are you inspired by transformation and making an impact on the lives of millions of people every day?
- Are you empathic to human needs and committed to leveraging research to create elegant, easy-to-use experiences?Well, this may be the role for you. Ready to design what's next?In this role, you will be part of ADP's UX Research team, where you will identify and conduct various research methods to inform what we create for ADP's cloud-based payroll, tax, HR, and benefits solutions. Every day, you will be the voice of our clients with UX designers, product managers, and developers. You're on a constant mission to understand them better by analyzing research data and asking key questions that inform our product and design decisions. You help our developers better understand their clients so that they can build a better product.To thrive in this role, you should be proficient running all phases of research, from data collection to synthesis and presentation. You know how to identify the proper research methods based upon the product phase and timeline. You have experience conducting moderated research interviews and leveraging tools for unmoderated research studies, from surveys to card sorts to usability. We're looking for an out-of-the-box thinker with a hunger to try new things and a passion for impact. You'll be accountable for something significant: the uncompromising quality of products that impact people's lives.What You'll Do:Here's what you can expect on a typical day in the life of a Lead UX Researcher at ADP.? Create Human Empathy. You're the lead voice asking "why" to understand what questions you need to answer and how data might help drive those decisions. You'll also create proposals and timelines to make these ideas a reality.? Collaboration. You'll work each day with people from across the product development team, that are both co-located and geographically distributed, in a fast-paced environment to understand issues and communicate user priorities.? Recruit & Collect. Having expertise with a variety of methods, you'll recruit and manage participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.? Analysis & Synthesis. You extract key insights that provide valuable information about user behaviors, needs, pain points, and preferences, informing product decisions. Crafting compelling research reports into coherent narratives that drive stakeholder alignment is one of your superpowers.? Strategy and vision. We're always looking for new methods and approaches to reliable scientific data. You have a desire and aptitude for spotting User Experience research trends and turning them into enterprise recommendations.? Variety of work. There is no typical day