.Home » Internal Sales Engineer – Process Control Equipment Iberical SLInternal Sales Engineer – Process Control Equipment Iberical SLFull-time – Office based – Tarragona, SpainReports to – General ManagerThe CompanyProcess Control Equipment Iberica is the Spain and Portugal division of the Process Control Equipment Group, a leading stockist and distributor of valves, automation, and instrumentation across the UK and Europe. A recognised company to the petrochemical, oil and gas, power, pharmaceutical, and food and beverage industries, with over 40 years of trading experience.Role overviewThe Internal Sales Engineer is a critical function within our business, as such the successful candidate will need to be able to work within a fast-paced environment and have the ability to work both independently as well as being a key part of the team, with effective communication skills both written and spoken, you will be commercially aware and have a desire to win.Key responsibilitiesPrepare quotations for customer enquiries according to technical specifications.Work on multiple enquiries/projects simultaneously.Source quotations from potential suppliers for customer projects and tenders.Order input and processing into our cloud-based ERP system.Taking responsibility for assigned key customers and possible customer contracts.Win new customers as well as service existing customers.Address customer complaints / NCRs and together with the team, ensure these are solved.Account management to recognise where cross-selling opportunities are available.Address daily sales activities, quotations and tenders.Keep close contact with the Area Sales Manager on pending topics and developments regarding customers, enquiries and quotes.Maintain customer details on company systems.Update and maintain key information within the company CRM toolRecognise missed opportunities and make recommendations of new stock positions or higher stock levels.Liaise with expeditor to ensure timely delivery of suborders.Prioritise sales from stock and focus on slow-moving items.Be prepared to travel accompanying Area Sales Managers' visits to customers and suppliers for training etc as and when required.Personal specificationEducation- A degree in mechanical or chemical engineering, instrumentation qualification, or similar would be preferred but not essential.ExperienceKnowledge of industrial valves or similar for the oil-gas industry.Previous experience in an internal sales role.Experience of the process industry, process control, or allied industries.Knowledge of industry standards and norms.SkillsAbility to use AUTOCAD (or similar software) to create 2D/3D designs would be desirable but is not mandatory.Good level of English both written and spoken.Driving licence.Ability to communicate effectively across multiple levels.Effective time management with the ability to excel in a fast-paced environment.Display team player skills with the ability to motivate others