Head of Digital Workplace & Collaboration
Werfen is a family-owned, innovative company founded in 1966 in Barcelona, Spain.
With the headquarter in Barcelona, it operates directly in 30 countries, more than 100 territories through distributors, and with a workforce of 7000 employees.
Werfen is a specialized diagnostics company committed to providing innovative solutions to hospitals and laboratories, powering patient care around the world.
The Head of Digital Workplace and Collaboration is a role reporting to the Director of Global IT Infrastructure and Support in the IT division.
He/She will lead the strategic vision and execution of our digital workplace and collaboration environment.
He/She will play a pivotal role in leveraging technology to enhance employee experience & agility, drive operational efficiencies, and facilitate effective communication and collaboration across the organization.
Key AccountabilitiesResponsible for the global effectiveness and efficiency of all digital workplace solutions including collaboration technologies, device deployment & management, end user storage, desktop virtualization, printing, telephony.Collaborate with key stakeholders to understand business needs, identify opportunities, and prioritize initiatives that enhance employee experience, productivity and satisfaction.Develop and drive the strategic roadmap for the digital workplace and collaboration initiatives aligned with the organization's goals and objectives.Ensure the scalability, security, and reliability of digital workplace infrastructure to support the evolving needs of the organization.Foster a customer-oriented culture, security by design capability and mindset driven by continual service improvement techniques.Define and promote user-centric design principles to enhance the overall digital workplace experience and dexterity for employees.Establish governance frameworks, policies, and standards to ensure compliance with regulatory requirements, data security protocols, and industry best practices.Monitor and enforce adherence to governance policies, addressing any compliance issues or security vulnerabilities proactively.Champion best practices for virtual collaboration, including video conferencing, instant messaging, document collaboration, and project management.Analyze data and feedback to identify opportunities for optimization and continuous improvement in digital workplace capabilities.Assess and describe capabilities needs, select, recruit and retain talents based on Digital Workplace & Collaboration and IT division's strategy and objectives.Lead the development of training programs, resources, and support mechanisms to promote adoption and proficiency.Set yearly performance objectives, conduct performance and salary reviews.Develop and control the annual Opex and Capex budgets for Digital Workplace and Collaboration to achieve the annual set targets.
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