Eurovision Services Madrid is seeking highly motivated Broadcast Operators to become part of the Network Operations Centre (NOC) .
She/he will join the Global Operations & Engineering team in Madrid, Spain.
ABOUT THE ES GLOBAL OPERATIONS & ENGINEERING TEAM The ES Global Operations & Engineering team is the central point of contact for all customers receiving operational services from Eurovision Services.
The team coordinates and manages the requirements and delivery of operational services for all events, including transmissions and media services between customers (e.G.
media organisations, sport federations and event organisers).
POSITION RESPONSIBILITIES Manage the set-up, monitoring and coordination of live transmissions from the NOC.
Provide outstanding first line technical support (Level 1 and Level 2) for all transmission services and equipment on our Eurovision Global Network.
In coordination with the TAC, report faults and modifications on equipment or at any important technical point across the network.
Take the temporary measures required in order to ensure business continuity of broadcast services.
Through active monitoring, assure consistent high quality of our services.
Apply well documented preventive maintenance procedures to avoid any outage.
Support the client onboarding process that includes preliminary designs and proof-of-concept testing.
Provide technical feedback and incident reporting to other units.
Document workflows and networks designs.
Participate in event projects to provide technical guidance and engineering solutions.
Travel and take part in outside missions.
Produce documentation in English.
Provide outstanding customer service to all customers (internal and external).
Work in shifts that include weekends or overnight coverage and on-call on a rotating basis.
YOUR SKILLS AND EXPERIENCE Excellent knowledge of broadcast and media workflows.
Hands-on experience with broadcast equipment and infrastructure (installation, operation and maintenance).
Proven experience with broadcast systems: satellite communications, fibre, streaming.
Proven experience with MPEG compression and multiplexing, DVB-ASI and DVB-IP.
Proven experience with signal switching and processing: ASI/SDI matrix, standard conversion, monitoring systems, quality assurance of video signals and the ability to identify anomalies.
Strong computer skills: networking, streaming, first line maintenance.
Knowledge of video over IP applications, specifically unicast, multicast, TCP/UDP, IGMP, routing and switching.
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