.Hy-Vee Food Stores Breakfast Cook in Ames, Iowa At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Breakfast Cook Department: Market Grille FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Prepares various breakfast foods for the Hy-Vee Market Grille and is responsible for all hot foods and cold foods including available heat-and-eat varieties. The Breakfast Cook is responsible for prepping a variety of ingredients and assembling dishes according to restaurant recipes and specifications. Core Competencies: Partnerships Growth mindset Results oriented Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Homes; Food Service Manager; Market Grille Department Manager, Assistant Market Grille Department Manager Positions that Report to you: None Primary Duties and Responsibilities: Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: escorting them to the products for which they're looking securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Prepares the cooking surfaces. Prepares vegetables, sides, meats and breakfast foods. Places food in hot cases, monitors amounts, and refills as necessary. Prepares items for the upcoming shifts. Ensures personal understanding of all aspects of the kitchen. Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Knowledgeable of all menu items and able to take guest orders. Secondary Duties and Responsibilities: Provides direct customer service when necessary. Orders product and supplies when necessary or notifies department head of needs. Assists in other areas of store as needed