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Branch Manager Reference: SEP20240325
Expiry date: 17:30, Mon, 14th Oct 2024
Location: Reading
Salary: Competitive
Benefits: Car + A superb range of exclusive, employee only benefits and discounts
Salary: Competitive + Company Car/Allowance, Excellent Bonus and Benefits Scheme
Are you committed to your own development and want to take the next step on your career journey in an exciting industry that is facing significant technological and customer change?
Are you an outstanding leader , potentially from a retail or automotive background, wanting to work in an environment that keeps you at the forefront of evolving customer solutions?
Are you focused on the ongoing development of your team, providing the opportunities for your team to learn and develop themselves further?
And have you got a proven track record of providing, with your team, best in class customer service and delivery of performance to the required levels through your strong relationship, organisational and strategic capabilities?
If the answer to these questions is YES, then we have an exciting and ambitious opportunity for you!
We are looking for a talented individual to join the UK's leading rental provider and accident management business, bringing to life, the Northgate experience for colleagues and customers at our busy Reading Branch.
As Branch Manager , you will focus on supporting our customers to keep their business on the road ensuring they can deliver on their business promises – heading a team that gives an exceptional customer experience whilst working to the highest technical and quality standards.
Accountable for all aspects of the performance across the branch including rental activity, workshop performance and customer relationships, we are looking to you to develop a focused team that maximises revenue opportunities, drives innovation and improvement to minimise vehicle downtime and, above all, delivers on our service commitment to customers through the development of the team.
About you
Firstly, you are a proven people manager with a solid management background in fast-paced customer orientated environments – you know how to build and manage a team to deliver exceptional solutions to your customers.
You have a common sense, commercially minded business approach - you know what makes a great workplace and how to maximise efficiencies and identify opportunities to produce outstanding results.
You get involved in every part of your business – you take pride in understanding exactly what makes your business tick and lead by example, setting high standards.
You are a natural coach and love to take time to support the development of your team, - nothing gives you more job satisfaction than seeing a member of team develop their skills and confidence.
You have a passion for customer service - you understand what is important to your customers and suppliers.
What We Offer:
Competitive Package: Attractive starting salary with a 20% OTE bonus, plus a company car scheme or car allowance.
Career Growth: A clear pathway for career development, with in-house and industry-recognized training opportunities.
Innovative Work Environment: Work with world-renowned brands like Ford, Mercedes, Vauxhall, and Peugeot, in a forward-thinking and customer-focused environment.
Annual Leave: Annual leave rising with service (+ bank holidays) and an extra day's leave to celebrate your birthday.
Life Assurance: Free life assurance.
Well-being Services: Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance).
Vehicle-Leasing Schemes: Exclusive employee vehicle-leasing schemes.
Pension & Save-as-you-Earn: Pension & save-as-you-earn share scheme.
Benefits App: Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Wagestream: We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
Growth Opportunities: We invest in you – We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too.
Industry Commitment: We're growing – it's an exciting time for the industry and we're committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres.
Be Part of Our Future
If you're ready to lead an amazing team in Reading as a Branch Manager, we encourage you to apply today and join us in shaping the future of vehicle rental.
We are agile. We are experts. We are imaginative. We are reliable.
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