Bottega Veneta Client Advisor Eci Castellana

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Madrid Castellana El Corte Ingles. Your opportunity Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

How you will contribute Finalize sales targets achievements in line with company strategyUse effective selling techniques to maximize the business potential of the storesContribute to build team working sharing information and best practicesCollect and update customer information to ensure an efficient use of CRM and Client BookUphold respect of the company standards and proceduresKeep stock info updated and follow store-to-store transfer request proceduresCultivate customer relationshipsDeliver excellence in customer service in alignment with the company standardsWho you are Excellent customer and service attitude and high flexibility to adapt to several types of CustomersSales experience preferably in fashion & luxury contextsExcellent communication and empathic skillsCommercial results orientationGood team playerMultitasking, flexibleCapacity to work in a fast-moving, dynamic and stressing environment
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