Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey.Do you have a passion for travel and tech? And want to work for an exciting company that's at the top of their industry? Business travel is back and we're looking for talented individuals to join a team that's working hard to reinvent the industry and make those real-life connections truly seamless once again.Who Are We?Amex GBT is the original category disruptor and the world's leading B2B SaaS business in travel. Driven by curiosity and backed by industry leading data and customer insights, we're a trusted business travel partner that delivers the best technology and experiences - no matter the odds. We deliver unrivalled value, while helping companies in over 60 markets meet sustainability goals and prioritize the wellbeing of their travelers. And we need people like you.Amex GBT's global design team is seeking a User Experience Designer who has a passion for travel innovation, can transform complexity into clarity, and leads by doing. UX Designers work with feedback from our 8+ million users to directly deliver on user needs and our mission of redefining business travel. Designers don't just create interfaces, they help build and ship sophisticated products that empower millions of business travelers, travel coordinators, and agents.The design team structure is a blended model. All design at Amex GBT belongs to a centralized design team that delivers a globally unified product and brand identity. Designers also belong to pod teams of product management, development, and research, working as one to ship entire lines of business. We like problem solvers with small egos. We value individual vision, and we invest in individual growth. We work through issues as a team to craft global designs, and we embrace experimentation.What You'll Do:Conduct user research to understand user needs, behaviors, and pain points.Develop user personas, journey maps, and experience maps.Create wireframes, mockups, and interactive prototypes to visualize design concepts.Conduct usability testing and gather user feedback to iterate on designs.Collaborate with UX designers, product managers, developers, and other stakeholders to ensure designs are feasible and aligned with business goals.Maintain and contribute to the design system and ensure design consistency across products.Manage multiple projects in a fast-paced environment.Stay up-to-date with industry trends and best practices to continually improve our design processes and outputs.Contribute to a Scalable Design System.Who You Are:Bachelor's degree in UX Design, Human-Computer Interaction, Graphic Design, or a related field.
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