.Company DescriptionWork smart, have fun and make an impact!
EcoVadis is the leading provider of business sustainability ratings.
Our solutions are backed by an international team of experts and powerful technology.
We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Be a part of the global sustainability change in business.
Grow your career.
Work with extraordinary people.
Feel valued for your contribution.Learn more about our team and culture on EcoVadis careers page.
If you have questions about the company or open roles you can chat with an insider.Job DescriptionEcoVadis is seeking a Billing & Collection Associate to join the Finance team in Barcelona.
This position is responsible for full-cycle multi-currency accounts receivable; including billing, billing modifications, processing incoming payments, collections and reconciling customer accounts.
This position interacts with internal and external customers on a daily basis and must provide a consistently high level of customer service and ethics.Core ResponsibilitiesResearch disputed accounts as needed to determine the cause and validity of the delinquency.Take appropriate action to resolve and/or identify significant collection and billing issues and escalate appropriately.Process and reconcile payment where required.Obtain and share customer feedback with colleagues and other departments so that products and services can be improved.Attend workshops and meetings as required.Respect client confidentiality at all times.Collaborate with EcoVadis internal stakeholders to resolve any billing and debt collection queries efficiently and effectively.Assist with a variety of internal projects based on the needs of the organization.Liaise with international colleagues from all departments regularly to assist and add value to the EcoVadis global mission.QualificationsFluency in Spanish and English is a must.
Additional languages will be a plus.Degree in a Business, Management or Finance related discipline would be preferred, but applicants with other backgrounds will be considered.Prior billing, collection or customer service experience would be appreciated but not obligatory.Strong interpersonal skills.Excellent communication skills (written, verbal and telephone).Basic understanding of accounting principles.Experience with Microsoft Office.Additional InformationLife at the Barcelona OfficeOur growing team in Spain is full of talented professionals from various fields who all share a desire to make sustainability real.
We offer competitive salaries and support personal growth from day one.
This includes extensive onboarding, teammates' support and a brand new e-learning platform bursting with courses and modules.
So you can learn new skills and fine-tune old ones!
We also provide our team with the benefits of flexible working