Job Category: Employee Success GroupJob Details:Employee Success Function Description: Employee Success is made up of HR professionals, Operations, and Coordinators who come together to continue to build out Salesforce through robust business and people initiatives. Whether we are supporting a specific business unit's HR needs, refining our operations, or sharing other innovative proposals we interact and base all of our decision-making on our shared cultural values: Trust; Customer Success; Innovation; Giving Back; Equality; Wellness; Transparency; Fun.Role Description: Salesforce is searching for a Benefits Programs Manager to join our Total Rewards team, reporting to the Benefit Programs and Governance Team Lead.We're looking for someone with a strong background in Benefits, passionate about program design and delivery and experience working globally. This role will own our international benefit programs and processes and drive consistency across our operating units.Primary Responsibilities:Responsible for holistic international benefit programs from the maintenance of existing programs (i.e. baby bonus, adoption/fertility benefits etc.) and driving continuous improvement via reviews or new program implementations.Act as the point of contact of international benefit vendor relationships, including vendor management, selection process, maintaining vendor performance through regular status meetings, KPI reviews, performance guarantees and audits.Creation of frameworks to ensure consistency in our offerings of mental health programs, diversity/equity/inclusion initiatives, employee perks programs.Act as a point of contact for Global benefit initiatives partnering with global benefit program managers to design-in local relevant aspects and considerations, and liaise with the global team and local benefit managers on the program deployment.Point of contact with the employee communications team to increase employee engagement to drive an impactful benefit communication plan and/or roll out mechanism.Manage international benefits benchmarking strategies and identifies distinctive benefit and wellness offerings trends in the market.Collaborates with the international benefits leadership team by providing benefit expertise, analysis, advice and best practices.Partners with the internal people services team on new initiatives to drive technology efficiencies and employee experience, identifies opportunities that can be further streamlined and internationally standardized, and conducts periodical reviews and audits to ensure processes are in line with benefit policies and requirements.Requirements:Bachelor's degree.7+ years of Benefits experience or related field.Advanced English skills.Must be capable of multi-tasking in a busy, high-volume environment and have the ability to effectively manage time, prioritize tasks and work within deadlines.Be comfortable with sharing new ideas, challenging norms and constantly looking for ways to drive efficiencies into the team, into processes and into programs.Comfort with ambiguity and rapidly evolving landscape.Excellent written and communication skills.Results-oriented, using data to measure program engagement and drive decisions.Meticulous attention to detail and day to day operations.Engaging, energetic and fun!Loves challenges and embraces problems with a curious and positive attitude.Preferred Skills:Experience leading benefit programs for multiple countries/regions.Confident presentation and facilitation skills.Experience working with Workday HRIS.Experience working with payroll.Accommodations Posting Statement: At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce welcomes all.
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