Company Description
ICUC is a team of creatives, strategists, content creators, and social media managers working directly with brands to deliver first-class social media expertise, helping our clients to bring their brand stories to life. The client offering this position is in the regulated tobacco industry.
Position: Social Media Community Manager
Languages: Fluent or C2 level in Portuguese and English (written and spoken)
Position Type: Part-time
Salary: 11 USD per hour
Job Description:
Want to join the team? We are looking for a driven Social Media Community Manager to join our growing team.
Requirements:
2 years of experience working as a community manager or social media manager are required
Fluent or C2 level in English and Portuguese is required (written and spoken)
Experience in external communications and/or copywriting
Great knowledge of the inner workings of social media platforms
Skilled at problem-solving and developing creative solutions
Strong attention to detail, with the ability to explain complex processes to unfamiliar audiences
Ability to think fast, work proactively, and remain diligent in a highly dynamic environment
Excellent interpersonal communication skills, both written and verbal
A strong business acumen and demonstrated ability to manage competing priorities for multiple stakeholders
About the position:
Become a social media expert and help our client through their digital transformation with the full backup of our agency.
Be the community management champion and monitor the client's social media accounts through Sprinklr.
Support the monthly editorial content planning and post scheduling.
Actively engage with the audience on social media platforms after assessing inbound messages and user profiles.
Draft responses with the support of a pre-approved response book or other sources.
Work with cross-functional partners including agency colleagues and client's department teams on response approvals and playbook updates.
Prepare monthly data analysis reports on content and engagement performance.
Are you ready to take the next step in your career while working from anywhere? Then join our team. This role is 100% remote, but it gets better - ICUC is a part of the dentsu Network, meaning you will have access to the leaders in the digital economy, along with corporate programs and career support.
Join a people-first culture and share your passion with high-performing team members and clients that will challenge you to learn and grow every day. We hire you for your talent and not just for the job!
Thanks again for your interest and have a great rest of your day!
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