Processes and Projects Senior Analyst - SCF HQCountry: SpainSANTANDER CONSUMER FINANCE HQ is looking for a SENIOR ANALYST PROCESSES AND PROJECTS in Operations, based in our BOADILLA DEL MONTE Office.WHY YOU SHOULD CONSIDER THIS OPPORTUNITYAt Santander, we are key players in the transformation of the financial sector. Do you want to join us? Santander Consumer Finance focuses on business development related to consumer finance products, sales channels and commercial agreements with dealers, vehicle manufacturers or retail distribution establishments, as well as commercial functions associated with direct sales (branches, call centers or digital channels) and indirect sales (through third parties) of consumer finance products. Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture and disability. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.WHAT YOU WILL BE DOINGAs an Analyst Processes and Projects Senior, you will be monitoring a part of the operations related to the Project Portfolio and will be a strong part of our Process Optimization and Simplification of EE operations related processes. We need someone like you to help us in different fronts:Effectively steer the Operations Project Portfolio and follow up the expected results.Own specific processes and apply Santander's Process methodologies and tools to design and govern processes, including their integration with the different platform systems with strong leverage in the data.Have a full overview of a part of the operations related to EE processes with similarities and market-driven differences.Follow up the related key KPIs and processes observability to ensure continuous improvement of processes across the Bank.Promote and adopt advanced tools for processes discovery and automation, leveraging global capabilities (process mining, AI, RPA, etc).Support local Teams in the Countries in their process analysis and optimization, support a marketplace for best practice sharing and cooperation activities between the countries, and closely incorporate with other HQ Areas (e.g., Risk, Compliance, Legal) for EE process optimization and simplification.Support the setup of central solutions for Operations using common tools and services.Drive the processes design into the IT change lifecycle, ensuring the processes design principles implementation.EXPERIENCEDeep knowledge of the banking products and processes.Deep knowledge and experience in Process definition and optimization.Ability to have professional dialogue with the different stakeholders in the organization, especially the business partners, building relationships of mutual trust based on solid criteria.Systematic Governance discipline.Strong orientation to teamwork and collaboration.
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