Perfiles Atención al Cliente y Soporte Técnico Contract Type: Long-term contract Location: Vallès Occidental, Spain Job Type: Full-time Salary: Competitive salary - Incorporación inmediata ¿Dónde trabajarás?
Our client is an American company in the industrial sector, present worldwide and providing highly technological solutions for air filtering.
¿Qué harás?
As a Customer Service Representative: You will process, monitor, and follow up on customers' purchasing orders.
You will ensure effective service and administrative support for the assigned customers.
You will provide delivery commitment to customers and follow up on order activity, alerting customers and the sales team in case of discrepancies.
You will handle new customer and supplier requests creation, local purchasing tasks, manage invoice creation and corrections, and return of the material activities.
You will receive and process customer inquiries on standard pricing, lead-time, products, and availability, through efficient, prompt, and friendly communication to maintain excellent customer relationships.
You will establish a key communication link between customers and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities.
¿A quién buscamos?
You have a Native or C2 level of Dutch.
You have an Advanced level of English.
You have at least 1 or 2 years of experience in administration, customer service, or logistics.
You are available to work in Terrassa 2 days per week.
¿Qué ofrecemos?
A permanent full-time job of 40 hours per week.
WFH policy to be applied after 3 months of trial period.
Schedule: 8 - 17h (1h flexibility), from Monday to Friday.
Hybrid work model (work from home 2-3 days per week).
Training and internal growth opportunities.
Shuttle from Pl.
España to the organization in Terrassa.
¿Necesitas + info?
Manuel Valle - (+34) 93 231 00 00 #J-18808-Ljbffr