Position: Barcelona, Spain Site Director Weekly Hours: Full time Contract Position, with occasional evening and weekend responsibilities, including responding to emergencies while students are in-country Location: Barcelona, Spain Start Date: ASAP ABOUT US: Who is CIS Abroad, and why do you want to work with us? At CIS Abroad, we believe that education abroad offers students the best chance to realize their potential and change their world. We're a nationally recognized organization that offers transformative study, intern, short-term, and custom programs across the globe. Our shared values--Passion, Fun, Cultural Competence, Trust, Change & Growth--form the foundation for all we do, and we look for employees who embody these values in their personal and professional lives. We are innovative and fast-moving, and have a fantastic home office located in a renovated mill building in Easthampton MA. We are proud members of The Forum on Education Abroad, NAFSA, Diversity Abroad, and advocate member of The Global Leadership League. For more information about CIS Abroad, please visit our website at www.CISabroad.com.
POSITION OVERVIEW The Barcelona, Spain Site Director (SD) is a contracted position responsible for assisting CIS Abroad with on-site programming and operations in Barcelona, Spain. A few of the SD's primary responsibilities include overseeing logistics, partner/university relations, and student support services and operations for CIS Abroad in Barcelona, Spain. The SD will work with CIS Abroad staff including Assistant Site Director and International Operations Assistant Director to ensure that the company is delivering safe, consistent, and high-value programs that are in line with the values and the mission of the organization. This individual must be legally able to work in Spain and must live in or near Barcelona, with the ability to participate in an emergency phone rotation when students are in the region. This position reports to the International Operations Assistant Director.
SPECIFIC DUTIES STUDENT SUPPORT Engage with students on-site, following the guidelines in the 'Checklist for Onsite Delivery'Deliver The Local Life modules/co-curriculum including virtual engagement with students for reflectionRemain in close contact with students throughout their programMaximize the student experience, including addressing issues when they arise.Oversee cultural program delivery HEALTH & SAFETY Mitigate/manage risks in the local environment, including potential issues on program excursionsEstablish and follow local safety and emergency protocolCommunicate current and reliable information concerning health and safety to program participants and CIS Abroad StaffRemain reachable by mobile phone when program participants are experiencing a true emergencyWork closely with local resources, US-based Program Coordinators and/or emergency response team as problems or emergencies happen on siteEnforce the CIS Abroad code of conduct when appropriateMaintain close communication with CIS Abroad's Barcelona university partnersAssist students in getting help when mental health issues arise PROGRAM DEVELOPMENT / MAINTENANCE Collaborate with US office to coordinate local/regional activities and accompany program participants on these activitiesProvide suggestions to the International Operations Team for program delivery that will improve the student experience.Review the academic programs and give home office any updates before recruiting season every semesterAssist Faculty Led Programs (FLP) Team with the creation of proposalsEnsure that FLPs are successfully run in BarcelonaReview the Barcelona Program website and student guidebook to ensure that everything is up to date MARKETING & PROMOTION Share pictures and videos, following the Marketing Team's instructionsReview the Program Information published on our website every semester and send updates or suggestionsRepresent the CIS Abroad brand onsite and share engaging program content on various social media platforms such as Facebook, Instagram, YouTube, etc.Ensure that the CIS Abroad brand is favorably presented when US partners are visiting the site; help to coordinate these visits FINANCES Ensure that program stays within budget and submit monthly expense reports to supervisorMake recommendations for program inclusions, which include budget changes, well ahead of time so that budgets are set prior to student enrollment COMMUNICATIONS Check emails regularly and respond to urgent emails within 24 hours to acknowledge receipt, even if an answer is not immediately available.Be available by telephone throughout working hours and check voicemails regularly when this is not possible.Must make every effort to attend the Site Director monthly meetings, the CIS Abroad 'All Hands' monthly meeting, and regularly scheduled meetings with the International Operations Team. PEOPLE MANAGEMENT Steward a cohesive, high-performing, kind team where continuous development, collaboration, and inclusivity are key attributesIdentify training needs and opportunities within the on-site teamsAssist the part-time staff to ensure that their time management covers the program's needs SUCCESS TARGETS Incident report protocol is followed 100% of the timeOn-site Risk Management plan remains updated and is followed 100% of the time"My sense of personal independence has increased" answers on student evaluations are 4 or 5CIS Checklist implementation - on time and on budget, 90% of the timeFLP proposals are delivered on time and budget is within +/- 5%FLPs receive a 90% rating or aboveSite visits receive a 90% rating or above for the overall site visit supportOn-site staff and excursion budget is with +/- 5% of targetStaff attend 90 percent of key meetings and trainings throughout the year, and if not, watch a recording. REQUIRED QUALIFICATIONS & SKILLS Excellent computer skills. Functional knowledge of Google Suite, Microsoft Suite, CRM. Salesforce, a plusBachelor's degreeExperience working with international students, preferably US university students in the field of International EducationAptitude to thrive without a routine or daily supervisionTeam player with a rockin' sense of humorMust have a positive attitudeOutgoing, flexible, reliable, honest with an open mindLegal ability to work in SpainMust be willing to undergo background check PREFERRED QUALIFICATIONS Good photography skillsComfortable working with tight deadlines in non-traditional office settingsInternational study/intern/volunteer/work/travel experience COMPENSATION & BENEFITS CIS Abroad training program for new site directors, educating you in all facets of our organization and field, and providing you with the tools for success in your role as site director (up to 16 paid hours in your first year).US contract at $34,000-37,000USD to a US bank accountWellness bonus - $200USD per year to spend on massage, gym membership, skiing, etc.30 calendar days of paid vacation, plus 19 days of bank holidays TIME COMMITMENT The Barcelona, Spain Site Director is a full-time position. The SD will be expected to be available when students are on site and respond 24/7 in the event of an emergency.
CIS Abroad provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. By submitting your application materials to us you are also providing explicit consent for our People & Culture department to process that data within reasonable limitations under the scope of consideration for your employment. For details on how we handle sensitive data please view our Privacy Policy: https://www.CISabroad.com/privacy-policy/
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