Job Description - Banquet Supervisor (HOT0AVYL)Job Number:HOT0AVYLWork Locations:Hilton Madrid AirportAvenida de la Hispanidad 2-4Madrid 28042A Banquet Supervisor is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Banquet Supervisor, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:Supervise food and beverage service throughout banquet functions to ensure quality service and product qualityAssist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.Greet and welcome client representatives and guests, responding to requests in a timely, friendly and efficient mannerParticipate in and lead department meetingsProcess banquet checks accurately and efficiently for paymentEnsure guest satisfaction throughout the meal serviceTroubleshoot and resolve any issues that may occur during eventsServe alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulationsWhat are we looking for?A Banquet Supervisor at Hilton is always working on behalf of our guests and clients and as a team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:Administration and organization skillsKnow how to listen to suggestions and criticsBe committed to delivering high standard customer serviceStrong ability to prioritize and manage multiple tasks in a fast-paced settingTake initiativeTeamworkAbility to lead peopleExcellent communication skills in both Spanish and EnglishIt will be advantageous in this position if you demonstrate the following skills and differentials:Experience in hotelExperience in similar functionWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Diversity, Equity & Inclusion is at the core of who we are.We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from 'The Hilton Recruiting Team' (******) with the subject line 'Your experience with Recruiting' with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.
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