Bank Customer Service Agent

We're looking for Customer Support Representatives to join our client's team in the beautiful city of Madrid and work with the banking industry!What you'll do:Customer service related to banking issues, account opening, access password locks, transfers, etc.Back office management such as answering emails, WhatsApp, etc.Offer of banking products.Comply with the requirements of transparency, service information (purpose, characteristics and risks of the different investment products) and client protection reflected in the regulations, both internal and external, that apply to this type of product.Report and follow up on anomalies that arise in the application.Comply with the quality standards and sales objectives defined by the entity.What's the offer:Competitive salary packageIndefinite contractOpportunity to work with the largest service provider in the world.Real possibilities of growth within the company.What we're looking for:Proficiency in one of these languages: German or Dutch.Good writing and speaking skills in English.Intermediate Spanish is a big plus.Analytical capacity and facility to acquire new knowledge autonomously.Ability to walk customers through complex procedures from start to finish.EU Citizenship or Residence card.Don't miss this incredible opportunity! Apply now!
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