(B923) | Customer Service Representative

Unlock Your Potential in a Dynamic Career
Are you ready to be part of a forward-thinking team that's shaping the future of technology and services? Concentrix Spain is a global leader in delivering innovative solutions to top brands. We're seeking a talented Customer Service Representative to join our team in Malaga.
About the RoleIn this exciting position, you'll be the primary point of contact for clients and partners, providing exceptional support and ensuring a seamless experience. Your key responsibilities will include:
Responding to customer inquiries and resolving issues efficientlyProviding accurate and timely information to clientsCollaborating with internal teams to deliver top-notch serviceUpdating and maintaining customer contact informationHandling refund requests and ensuring timely processingYour QualificationsWe're looking for a motivated and customer-focused individual with:
Proficiency in Danish and advanced English language skillsExperience in researching and managing databasesExcellent communication and interpersonal skillsPassion for travel and experience with travel-related issuesStrong consultative skills to find solutions for clientsProficiency in a multi-system environment and basic internet and web-based application skillsProficiency in Microsoft Word, Excel, and OutlookWhat We OfferAs a valued member of our team, you'll enjoy:
A full-time contract with a competitive salary and bonus structureOpportunities for career growth and developmentFull paid training and specialized coursesAccess to our International Mobility Program for career advancementA dynamic and inclusive work environmentJoin Our TeamAt Concentrix Spain, we're committed to creating a diverse and inclusive workplace where everyone can thrive. If you're passionate about delivering exceptional customer service and have a strong desire to grow and develop your skills, we encourage you to apply.

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