Technical Support Engineer, Southern Europe and MEA:
Do you want to join the market leader in autonomous mobile robots and work with cool robots on wheels?
You'll work with robots on wheels and people - it's way too cool:
At MiR, you take centre stage in an exciting industry with cool products and cool technologies. You'll help us ensure our leading position in the market of autonomous mobile robots. We are dedicated to finding better and safer ways of moving things from A to B, and we invite you to look into cool upcoming projects. If you thrive in an ever-changing environment and have a can-do attitude, you can make a significant impact on how we scale up, and do it fast.
You'll dive deep into your field of expertise, and really make it work:
Becoming our new Technical Support Engineer responsible for Southern Europe and MEA, you will be working with cutting-edge technology daily and become a part of our great team! This is an onsite position, and you will work out of our office in Barcelona. Additionally, you will have 80 days of travel activity per year.
Your tasks and responsibilities include: Daily level 1 support for troubleshooting both on hardware and software related issuesDocument findings from the fieldSupport the technical communication teamConduct training activitiesActively participate in cross projects and knowledge transfer initiatives across functional teams where possibleMonitor support issues and maintain entries in TestRail/SalesForceCollaborate with R&D on the creation of test plans, testing of products, problem analysis/troubleshooting based on customer feedbackYou've got what it takes to fit in at the frontier of robotics:
At MiR, we come in all shapes and sizes, and we cheer each other on. However, we do expect that you will bring the following:
An engineering degreeExperience in robotics and/or industrial automation is preferredDue to the market, it is essential that you speak and write English on a professional levelKnowledge of Italian, French and/or Spanish is much appreciatedAs a person, you are self-motivated, outgoing and you thrive in an international environment. You work independently, are full of initiatives and have a great drive. Your work is based on a sense of responsibility and proactiveness.
We're Mobility Makers, Community Creators and Future Navigators:
MiR is moving faster than fast as a company, and our mobile industrial robots already move around all over the world within a wide range of industries. By automating in-house transportation, we set people free to use their unique skills. We think it, build it, and see it live and in motion. We invite you into a truly global society, where we sincerely care for each other, and where you are empowered to take on growing responsibilities and make decisions with impact. You will also get space to explore and play around. This is our way of responding positively to change, to navigate the future and to find even better ways of mobility and collaboration. Come and grow as one of our mobility makers, community creators and future navigators. We are the way to go!
Better get moving - we can't wait to get in touch:
If you have specific questions regarding the position, please contact the hiring manager Gianluca Bianchi, Technical Support Manager, via +34 683 393 220.
#J-18808-Ljbffr