Are you ready to deliver timely, accurate and professional customer service via phone, chat, social media and email?
The target is to ensure excellent service standards and maintain high customer satisfaction.
What you'll be doing at Concentrix Greece: Key Responsibilities: Proactive outreach to the assigned book of businessIdentify & prioritize revenue growth opportunity with ability to project & forecast revenue based on seasonality and client's priorityConsultative Sales: Demonstrate a commitment to consultative sales to achieve client goals.Portfolio Management: Responsible for managing a portfolio of medium business clients to grow their revenue and our client's revenue.Client Needs Analysis: Prioritize outreach plans based on an understanding of clients and their needs.Market Research: Gain a fundamental understanding of industries, market(s), and client business models to customize experiences for local advertisers.Tailored Solutions: Identify sales opportunities and provide clients with tailored solutions to meet their objectives.Product Optimization: Engage with clients proactively and reactively to frequently assess and optimize product performance.Continuous Improvement: Suggest improvements for ad products and customer experiences.Knowledge Development: Develop and maintain expert working knowledge of our advertising solutions and their impact on performance.Essential Experience and Skills: Language Proficiency: Must be fluent in German, Dutch, or Italian and have a very good command of English (at least B2 level).Digital Marketing Expertise: 1-year essential experience in social media and digital marketing specifically for our client platform.
Knowledge of other advertising platforms is a plus.Work Ethic: Highly motivated individuals with a strong work ethic are needed.Sales Experience: At least 3 years overall of strong sales-oriented experience, entrepreneurial thinking, and a "go the extra mile" attitude, including:Proven ability in building relationships and effective multi-touch cross/upselling throughout a relationship.Immediate implementation or adoption of personalized client recommendations.Delivering exceptional customer experience through a multi-touch cross/upselling.Ability to perform in a fast-paced environment, having accountability of own metrics and results.Soft Skills: Strong analytical, organizational, and creative thinking skills, along with excellent communication and interpersonal skills focused on sales.What we offer: Indefinite contractCompetitive remuneration package (14 Salaries)Achievable monthly performance bonusOpportunities for international career through our International Mobility programA challenging working environmentEmployee eventsPrivate health insurance + Dental Care3 euros meal voucher in Up Hellas card per working dayFree gym and other well-being activitiesEnjoy with your co-workers your lunch break at our new RestaurantYou appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. ConcentrixHellas is an equal-opportunity employer. Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
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