B2B Customer Care Specialist (French Speaker)

Detalles de la oferta

Join our client's dynamic team in Barcelona as a Product Owner, leading the charge in developing cutting-edge outdoor furniture and garden products.
As a key player, you'll bridge the gap between business objectives and digital solutions, driving growth and customer satisfaction.

Tasks Your responsibilities and impact as a Product Owner: As a Product Owner, you'll be instrumental in shaping the development and enhancement of our e-commerce and back-office platforms:

Craft the product vision and strategy, ensuring alignment with business objectives and customer needs. Strategize and prioritize the product roadmap based on market insights, user feedback, and business requirements. Foster collaboration among cross-functional teams, including development, design, marketing, and customer service, to deliver top-notch solutions. Manage the product backlog, define user stories, and ensure the timely delivery of features and enhancements. Advocate for a customer-centric approach, leveraging user research to drive actionable product improvements. Monitor product performance metrics and KPIs, driving continuous optimization and innovation. Requirements Skills, qualifications, and interests you need to succeed: Deep understanding of e-commerce and back-office systems. Proficiency in Agile methodologies, particularly Agile Scrum, and experience leading cross-functional teams. Knowledge of UX/UI design principles and best practices. Familiarity with web development technologies and tools. Analytical mindset, adept at interpreting data to drive informed decision-making. Strong communication and interpersonal skills, facilitating effective collaboration with diverse stakeholders. Problem-solving prowess and adaptability in navigating complex challenges. Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines. Willingness to travel to Lille once every two months for team alignment and collaboration. Benefits What's in It for You: Competitive salary package Opportunities for professional growth and career advancement within an innovative environment Supportive and collaborative team culture, fostering creativity, diversity, and excellence One day of home office per week Access to training and development programs to enhance your skills and expertise Engaging projects and challenges, enabling you to make a meaningful impact on our products and customers Immediate starting date Your Future Company: Our client is an online distributor of outdoor and indoor furniture and equipment, committed to enhancing outdoor living experiences for their customers across Europe.
With a focus on innovation and customer satisfaction, they are dedicated to delivering high-quality products and services.
Join their passionate and talented team as they shape the future of outdoor living.

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Salario Nominal: A convenir

Fuente: Jobleads

Requisitos

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