B2B & B2C Customer Support (German Speaker)As a B2B & B2C Customer Support Specialist, you always put the customer first, delivering exceptional service to both our business clients and individual customers. If you thrive in a fast-paced environment, possess excellent communication skills, and have a knack for problem-solving, this opportunity is tailor-made for you. Welcome to Athens, Greece!Your responsibilities and impact as a B2B & B2C Customer Support Specialist will be:Assist customers with queries about the services via phone, email, and chat.Assist in validating and receiving transactions.Assist in using the platform.Assist in troubleshooting technical issues.Skills, qualifications, and interests you need to succeed in this role:You are a native German speaker with advanced business English.You are tech-savvy and have good IT knowledge.You are customer and quality-oriented, with strong problem-solving skills.You are highly reliable, adaptable, a fast learner, and possess strong problem-solving skills.Financial skills are not required, but a good interest in the sector is always appreciated.What's in it for you?A full-time job, 40 hours a week.Salary: 14 salaries per year, 1.200€ gross per month + performance-related bonus.Schedule: available to work in rotative shifts from Monday to Sunday.A Quality Certified Management Company.A complete relocation package including:Flight ticket to Athens.Hotel accommodation for 4 weeks with breakfast.Assistance in finding a flat + real estate agency fee paid by the company.Flight ticket to your home and back every year.Your Future Company:Located in Athens and Thessaloniki, you will find a company that takes care of you with your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organization acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world?What should you expect from living in Athens?As the birthplace of Western civilization, a city full of history, philosophy, and arts.Aegean weather that will bless you with Vitamin D all year long.Hospitality, warm greetings, and friendliness from locals.Beautiful nature full of different shades of greens and blues.The delicious Greek cuisine, night-long tavern nights, and Zorba dance!
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